Joya 7 takes the privacy of your personal data seriously. We are fully transparent about what data we collect, why we collect it, and how we keep it secure.
The Core Pillars of Joya 7's Privacy Policy
All your data and transactions are protected with 256-bit SSL encryption, making it virtually impossible for any third party to access or decode your information.
Your personal information is stored on secure servers. Data protection is maintained through regular security audits and updates.
Joya 7 never sells your personal information to third parties. Your data is used exclusively to improve your experience.
You can request to view, correct, or delete your stored information at any time.
Our technical team conducts regular security audits and addresses any vulnerabilities immediately.
We notify you directly whenever our privacy policy is updated. No hidden policies — everything is stated upfront.
Important: This Privacy Policy applies to all users of the Joya 7 platform (joya7.onl). By using the platform, you agree to the terms of this policy.
Welcome to Joya 7. We believe that transparency and security are the foundation of a trustworthy online gaming platform. When you register, play games, or use our services, certain information naturally comes to us. You have every right to know how we handle that information, how securely we keep it, and whether we ever share it with anyone. This Privacy Policy is written to give honest, complete answers to exactly those questions.
Joya 7 is the platform trusted by millions of gamers across Bangladesh. We understand how much your privacy matters to you, which is why our entire system is built to ensure your information never ends up in the wrong hands.
Joya 7 collects two types of information — what you provide directly, and what is gathered automatically while you use the platform.
Information You Provide Directly:
| Data Type | When it is collected | Why It's Needed |
|---|---|---|
| Full name | At Registration | Identity Verification & KYC |
| Date of birth | At Registration | Age Verification (18+) |
| Mobile Number | During registration and verification | OTP Verification & Communication |
| Email Address | At Registration | Notifications & Recovery |
| Payment Information | During deposits and withdrawals | Transaction processing |
| Copy of ID | During KYC Verification | Identity Verification |
Automatically collected information:
Please Note: We only collect information that is necessary to provide our services properly. We do not ask for any personal data beyond what is needed.
Joya 7 uses your information only for specific, legitimate purposes. We never use your data for anything excessive or unrelated to our services.
Our commitment: Joya 7 never sells or rents your information to advertisers or third parties. Your data is used solely to serve you.
The Joya 7 website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Types of cookies we use:
You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from functioning properly.
Joya 7 never sells your personal information under any circumstances. However, limited data may be shared with trusted third parties in specific situations:
Important: Joya 7 does not share your information with any third party for reasons beyond those stated above. Every third-party partner operates under a strict confidentiality agreement.
Joya 7 does not retain your data indefinitely. Each type of information is stored for a defined period and securely deleted once it is no longer needed.
| Data Type | Retention Period |
|---|---|
| Account information | For the duration of the active account + 5 years |
| Transaction Records | 7 years (legal requirement) |
| KYC Documents | 5 Years |
| Gaming History | 3 years |
| Communication Logs | 2 Years |
| Cookie Data | Up to 1 Year |
Once the retention period ends, all data is permanently and securely deleted so that recovery is not possible under any circumstances.
As a Joya 7 member, you have full control over your own data. Here are your key rights:
You can request to see what information we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your data at any time, subject to legal obligations.
You can object to your data being used for specific purposes.
You can receive a copy of your data in a readable, accessible format.
You can opt out of promotional messages at any time.
How to Exercise Your Rights: To exercise any of the rights listed above, email us at support@joya7.onl. We typically respond within 7 business days.
Joya 7 is strictly for users aged 18 and above. We do not knowingly collect information from minors. Age verification is active at the point of registration, and any suspicious accounts are closed immediately.
If we discover that a minor has used our platform, the account will be closed immediately and all associated data will be permanently deleted.
For parents: If you believe your child is using Joya 7, please contact us immediately at support@joya7.onl.
Joya 7 may update this Privacy Policy as needed. For any significant changes, we will:
Continuing to use the platform after any changes take effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
If you have any questions, concerns, or complaints about our Privacy Policy, don't hesitate to get in touch. Our dedicated privacy team typically responds within 7 business days.